Sign-in help
Use the same sign-in method you used when creating your account. If sign-in still fails, email us with the account email address, device model, and the error you see. Never send your password or payment details.
support
How can we help?
Find the quickest path for common account and subscription questions, or email us for personal help.
Email help@localbrazilian.comApple subscriptions
In the iPhone or iPad app, open Settings → Subscription. Use Restore purchases if paid access is missing. Use Manage subscription to review, change, or cancel an Apple subscription.
Web subscriptions
For a subscription purchased on the web, sign in to Local Brazilian in your browser and open Settings → Subscription. Web billing and Apple billing are managed separately, even though both unlock the same Local Brazilian account.
Delete your account
In the iPhone or iPad app, open Settings → Account details → Delete Account. Cancel any active Apple or web subscription first, because deleting your Local Brazilian account does not automatically cancel billing through Apple or the web payment provider.
When you contact us
Include the email address on your Local Brazilian account, whether you purchased on Apple or the web, your device and operating-system version, and a short description of what happened. Do not include your password, payment card number, or Apple Account credentials.